| 1. | INTRODUCTION: CHANGING TO LEARN | 1 | ||
| 2. | MAYA ORGANIC AND THE INFORMAL SECTOR | 4 | ||
| 2.1 | Background: The Informal Sector in India | 5 | ||
| 2.2 | Sector-specific Background | 5 | ||
| 2.21 | The Lacware sector | 6 | ||
| 2.22 | The Garments Sector | 9 | ||
| 2.3 | MAYA ORGANIC’s Approach | 14 | ||
| 2.31 | The Structure of MAYA ORGANIC | 14 | ||
| 2.32 | The concept of learning | 17 | ||
| 2.33 | Values Underlying the Collective Structure | 18 | ||
| 2.34 | Expected Outcomes | 22 | ||
| 3. | OPERATIONALISATION AND INSTITUTIONALISATION OF LEARNING | 24 | ||
| 3.1 | Institutional Phases of the Lacware and Garment Sectors | 25 | ||
| 3.11 | Institutional Phases in Lacware Sector | 26 | ||
| 3.12 | Institutional Phases in Garment Sector | 28 | ||
| 3.2 | Milestones | 30 | ||
| 3.21 | Structural Evolution of Collective Enterprises | 31 | ||
| 3.22 | Development of Skills and Continuous Learning | 36 | ||
| 3.23 | Production | 38 | ||
| 3.24 | Business Processes | 39 | ||
| 3.25 | Quality | 40 | ||
| 3.3 | Existing Maturity Levels in Sectors | 41 | ||
| 3.31 | Maturity Levels: Lacware | 41 | ||
| 3.32 | Maturity Levels: Garments | 45 | ||
| 4. | CONCLUSION: TAKING LEARNING INTO THE FUTURE | 52 | ||
| 5. | APPENDIX | 56 | ||